GENERAL FAQ
How to book a session?
Please fill out the "contact" section and I will get back to you as soon as I can! I typically respond 24-48 hours. If you don't hear back from me by 2 business days, please resubmit or send a follow up email as sometimes emails get lost.
What type of sessions do you offer?
I offer a variety of sessions! From portraits, couples/engagement, family, maternity, seniors, graduation, birthday etc. If you don’t see it here and have something creative or want a different session, let me know and we can make it work! I love trying new things!
I also offer event and wedding photography.
Please see the investment page for event pricing.
Please email joz.thao@gmail.com for wedding investment guide or fill out the "contact" page.
DO DIFFERENT TYPE OF SESSIONS COST DIFFERENTLY?
Depending on the type of session you are looking for, each type of session have a different cost.
Don't know which package to choose? I can help you decide what is best for your situation.
Can I purchase Additional photos?
Yes, clients can purchase the following after reviewing proofs/unedited images.
-Additional edited images: $22 per photo
-Unedited JPEGs: $6 per image
-All unedited JPEGs: $260 flat rate
Where are you located?
I am located in Twin Cities, MN but I am willing to travel. There may be travel fees depending on location.
Do clients or photographer choose the photos?
Photography will deliver a proof gallery within 48 hours to clients from session date.
Client will have 7 days from the time the gallery is delivered to select your images.
If selections are not made within 7 days, the Photographer reserves the right to choose on the Client’s behalf, and the Client agrees to accept those images without substitution.
When should clients book?
Clients should book as soon as they know a desired date, time and location. It is best to book 1-3 months ahead if the client really wants that date reserved. Keep in mind that my turnaround time to deliver photos is 2-5 weeks from when client selects their photos.
When will clients receive photos?
Turnaround time to deliver photos is 2-5 weeks.
(Wedding clients turnaround time is different. See under Wedding FAQs)
Can clients add extra time to any of the packages?
Yes, photographer charges $235 per additional half hour. Additional 5 images will be added to package when additional 30 minutes are added.
Can clients reschedule?
Clients must provide a notice at least 7 days prior to the session date. Clients can reschedule their session one time without any charge. Clients will be invoiced a $50 fee for any additional reschedules.
Can clients purchase RAW images?
Yes, clients can purchase a flat rate of $415 for photo packages. Must contact photographer.
What is your availability?
I have a full-time job outside of my photography business, so I am typically available M-F after 4:30pm and open on weekends. Thank you for understanding!
What are your responding hours?
I typically respond 24-48 hours during the weekday. If you don't hear back from me by 2 business days, please resubmit or send a follow up email as sometimes emails get lost.
WEDDING FAQ
How to book a wedding and what is the process like?
Please fill out the "contact" section and I will get back to you as soon as I can! I will send over the wedding pricing guide. Once you review it and determine you do want to book with me, I will set up a virtual consultation. After discussions, you will have to sign a contract and make a 30% non-refundable retainer to secure your wedding date.
Is there a non-refundable retainer?
Yes, weddings require a 30% non-refundable retainer to reserve your wedding date.
When will clients receive photos?
Wedding gallery is delivered within 8-10 weeks of the wedding date
Are engagement sessions included?
Engagement photos are complimentary with specific wedding packages. Please email me for wedding investment guide.
What if the client just needs a few hours of wedding coverage?
I got you! Any coverage under 6 hours will be listed at the event pricing ($465/hour). Engagement sessions are not included in this. Engagement sessions will need to be booked separately.